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Flow ideas

These example flows show how Availo can be configured across a range of service businesses. Each one illustrates different question types, routing logic, and outcomes. Use them as a starting point or build your own from scratch.

📝 Note: Ready to build your own? Start with the Flow Builder guide in Features.
AllMoving & storageHome cleaningHVACLandscapingPest controlPaintingFitness & wellnessPet services

Moving & storage

Moving & storage: local move

Moving & storage

Qualifies move size, timeline, and access before booking or routing to an estimate.

  1. Step 1
    Address
    What's your current address?
    We use this to check our service area.
  2. Step 2
    Address
    Where are you moving to?
    We use this to estimate drive time.
  3. Step 3
    Multiple choice
    What best describes your home?
    Studio / 1-bedroom2–3 bedrooms4+ bedroomsOffice or commercial
  4. Step 4
    Multiple choiceSelect all that apply
    Are any of these part of your move?
    Select everything that applies — these affect our crew and truck size.
    Piano or organHot tub or safeFine art or antiquesItems in storage unitNone of the above
  5. Step 5
    Date
    When do you need to be out?
    If you have flexibility, we may be able to offer a better rate on off-peak days.
  6. Step 6
    Multiple choice
    How many flights of stairs at either location?
    None — both ground floor or elevator1–2 flights at one location3+ flights or both locations have stairs
Routing logic
DisqualifyIf address is outside service area
Request a callbackIf office or commercial space
Instant book→In-Person EstimateIf 4+ bedrooms, specialty items selected, or 3+ flights of stairs
Instant quote→Local MoveIf none of the above
→Instant book→Local MoveOption to book their move if they're happy with the estimate.

Home cleaning

Home cleaning: recurring service

Home cleaning

Captures home details and frequency preference to quote and book on the spot.

  1. Step 1
    Address
    What's the address we'd be cleaning?
    Single address input
  2. Step 2
    Number
    How many bedrooms does your home have?
    This helps us estimate cleaning time.
  3. Step 3
    Number
    How many bathrooms?
  4. Step 4
    Multiple choice
    How often would you like service?
    WeeklyEvery two weeksMonthlyJust a one-time clean
  5. Step 5
    Multiple choiceSelect all that apply
    Anything you'd like us to focus on or avoid?
    We'll note these in your profile.
    Deep clean the kitchenFocus on bathroomsPet hair / danderAvoid a specific roomNo preferences
  6. Step 6
    Date
    What day works for your first clean?
    Single date picker
Routing logic
DisqualifyIf address is outside service area
Instant quoteIf "Just a one-time clean" selected, or home has 4+ bedrooms
Quote includes a CTA to book the clean or request a callback.
Instant bookIf none of the above

HVAC

HVAC: repair or tune-up

HVAC

Triage between urgent repair, routine maintenance, and new system quotes.

  1. Step 1
    Multiple choice
    What's going on with your system?
    It stopped working or won't turn onIt's running but not cooling / heating wellI want a routine tune-up or maintenanceI'm looking to replace my unit
  2. Step 2
    Multiple choice
    How old is your current system?
    Less than 5 years5–10 years10–15 years15+ years or not sure
  3. Step 3
    Multiple choiceSelect all that apply
    Are you noticing any of these?
    Select all that apply — helps us send the right tech.
    Unusual noisesWater or refrigerant leaksBurning smellHigh energy bills latelyNone of the above
  4. Step 4
    Date
    When do you need service?
    Single date picker
  5. Step 5
    Text
    Anything else we should know before we arrive?
    Gate codes, pets, parking notes, or anything unusual about your setup.
Routing logic
DisqualifyIf address is outside service area
Request a callbackIf "It stopped working or won't turn on"
Instant quoteIf "I'm looking to replace my unit"
Quote covers replacement options and includes a CTA to book an installation or request a callback.
Instant bookIf none of the above
Disqualify applies if address check at booking falls outside service area.

Landscaping

Landscaping: seasonal service

Landscaping

Scopes lawn size, service type, and frequency to route or estimate.

  1. Step 1
    Address
    What's the property address?
    Single address input
  2. Step 2
    Multiple choiceSelect all that apply
    Which services are you looking for?
    Choose everything you're interested in — we can bundle services.
    Regular mowingMulching or bed maintenanceTree or shrub trimmingLeaf cleanupSpring or fall cleanup
  3. Step 3
    Multiple choice
    How would you describe your yard size?
    Small — typical city or suburban lotMedium — 1/4 to 1/2 acreLarge — over 1/2 acreNot sure
  4. Step 4
    Multiple choice
    How often would you like service?
    Weekly during growing seasonEvery two weeksMonthlyOne-time or as-needed
  5. Step 5
    Text
    Is there anything specific you'd like us to focus on or avoid?
    Gardens, fencing, slope areas, irrigation — anything that helps us give an accurate quote.
Routing logic
DisqualifyIf address is outside service area
Request a callbackIf yard is "Large — over 1/2 acre" or services include tree/shrub trimming
Instant quoteIf none of the above
All landscaping jobs receive a quote first. Quote includes a CTA to book recurring service or request a callback.

Pest control

Pest control: inspection & treatment

Pest control

Identifies pest type and urgency to triage between inspection, treatment, and callback.

  1. Step 1
    Multiple choice
    What kind of pest are you dealing with?
    Ants or cockroachesRodents (mice or rats)Termites or wood-boring insectsBed bugsWasps, hornets, or beesNot sure — something else
  2. Step 2
    Multiple choice
    How would you describe the situation?
    I just spotted one or two — preventative concernI'm seeing them regularlyI have an active infestation — it's urgent
  3. Step 3
    Multiple choiceSelect all that apply
    Where are you seeing activity?
    Kitchen or bathroomsBedroomsBasement or crawl spaceAtticGarage or exteriorThroughout the home
  4. Step 4
    Multiple choice
    Are there children or pets in the home?
    This helps us choose the right treatment approach.
    Yes, childrenYes, petsYes, bothNo children or pets
  5. Step 5
    Date
    When can we come by?
    Single date picker
Routing logic
Request a callbackIf "Termites or wood-boring insects" or "Bed bugs"
Request a callbackIf "I have an active infestation — it's urgent"
Instant bookIf none of the above
No Disqualify or Instant quote in this flow. Pest control serves all in-area addresses and pricing is set at booking.

Painting

Interior painting: quote flow

Painting

Scopes room count, prep needs, and timeline to deliver a ballpark or schedule a walkthrough.

  1. Step 1
    Multiple choice
    What are you looking to have painted?
    One or two roomsSeveral rooms or a full interiorCeilings onlyCabinets or trim onlyExterior of the home
  2. Step 2
    Number
    How many rooms need painting?
    Approximate is fine — we'll verify during the walkthrough.
    Number of rooms
  3. Step 3
    Multiple choiceSelect all that apply
    Are any of these true about the space?
    These affect prep time and product choices.
    Ceilings higher than 9 feetHeavy existing texture or damageDark walls that need to go lightFreshly drywalled (new construction)None of the above
  4. Step 4
    Multiple choice
    Do you have colors picked out?
    Yes — I know exactly what I wantI have ideas but could use suggestionsNo — I'd love guidance as part of the project
  5. Step 5
    Date
    When are you hoping to get started?
    Single date picker
Routing logic
Request a callbackIf "Exterior of the home"
Request a callbackIf "Freshly drywalled (new construction)"
Instant quoteIf none of the above
Quote includes a CTA to book the project or request a callback.
Instant book does not appear in this flow — all interior jobs receive a quote first. No Disqualify.

Fitness & wellness

Personal training: onboarding

Fitness & wellness

Qualifies fitness goals, experience, and availability before booking a free intro session.

  1. Step 1
    Multiple choice
    What's your main goal right now?
    Lose weight / improve body compositionBuild strength or muscleImprove endurance or cardio fitnessRecover from injury or manage a conditionGeneral health and consistency
  2. Step 2
    Multiple choice
    How would you describe your current fitness level?
    I'm just getting startedI work out occasionally but inconsistentlyI train regularly and want to level up
  3. Step 3
    Multiple choiceSelect all that apply
    Are any of these relevant to your situation?
    These help me tailor the program — nothing disqualifying.
    Recent or ongoing injuryDoctor's guidance or restrictionsPostpartum or significant life changeTraining for a specific eventNone of the above
  4. Step 4
    Multiple choice
    How many days per week can you realistically commit to?
    1–2 days3 days4–5 daysI'm flexible — let's build the schedule together
  5. Step 5
    Text
    Anything you want me to know going in?
    Past experience, things that haven't worked before, or questions you have.
Routing logic
Request a callbackIf no availability in preferred time slots
Instant bookIf none of the above
All paths lead to a free intro session. Callback is used only when scheduling can't be resolved automatically.

Pet services

Dog grooming: appointment booking

Pet services

Captures breed, coat, and temperament details before booking or routing to a consult.

  1. Step 1
    Text
    What's your dog's name, and what breed are they?
    If mixed breed, just describe them — that's totally fine.
  2. Step 2
    Multiple choice
    What service are you looking for?
    Full groom (bath, dry, cut, nails)Bath and brush onlyNail trim onlyDe-shedding treatmentNot sure — first time grooming
  3. Step 3
    Multiple choice
    How does your dog usually do at the groomer?
    Great — totally relaxedA little anxious but manageableNervous or reactive — needs extra patienceThis is their first time
  4. Step 4
    Multiple choiceSelect all that apply
    Any of these apply?
    Helps us plan the appointment and have the right products ready.
    Severely matted coatSenior dog (8+ years)Skin condition or allergiesIntact (not spayed / neutered)None of the above
  5. Step 5
    Date
    What day works best for you?
    Single date picker
Routing logic
Request a callbackIf "Nervous or reactive — needs extra patience" or "Severely matted coat" selected
Request a callbackIf "This is their first time"
Instant bookIf none of the above