Availo Terms & Conditions

Availo provides a software-as-a-service platform that enables service businesses to embed configurable booking widgets and decision-flow tools on their websites. The Service is designed to help businesses capture leads, qualify prospects, and schedule appointments.

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use.

The Service is offered on a subscription basis at the pricing published on our website. The current plan is $149 per month with a 14-day free trial. No credit card is required to start a trial. We reserve the right to change pricing with at least 30 days' notice. Price changes will take effect at the start of your next billing cycle after the notice period.

Subscriptions renew automatically unless cancelled before the end of the current billing period. You may cancel your subscription at any time through your account settings or by contacting us.

When payment processing is enabled, payments will be handled by a third-party payment processor (currently planned: Stripe). You agree to provide valid payment information and authorize recurring charges for your subscription. All fees are stated in U.S. dollars and are non-refundable except as required by law or as otherwise stated in these Terms.

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights
• Transmit malicious code, spam, or unsolicited communications
• Interfere with the operation, security, or integrity of the Service
• Attempt to gain unauthorized access to any part of the Service or its infrastructure
• Scrape, reverse-engineer, or extract data from the Service beyond what is provided through normal use
• Use the Service in a manner that is deceptive, fraudulent, or harmful to end users

We reserve the right to suspend or terminate accounts that violate these terms.

You retain ownership of all content and data you provide to or generate through the Service ("Your Content"), including business information, service configurations, decision-flow rules, and booking data.

You grant Availo a limited, non-exclusive license to use, process, and store Your Content solely as necessary to provide the Service. We will not access, use, or share Your Content for purposes unrelated to delivering the Service, except as described in our Privacy Policy or with your consent.

You are responsible for ensuring that Your Content does not violate any laws or infringe on third-party rights.

When end users (your customers or website visitors) interact with your embedded Availo widgets, we collect and process their information on your behalf. You are responsible for providing appropriate notice to your end users about how their data is collected and used, including by making our Privacy Policy accessible where required.

You agree not to use the Service to collect sensitive personal information from end users (such as Social Security numbers, health information, or financial account numbers) unless expressly supported by a feature of the Service designed for that purpose.

The Service allows you to connect third-party services such as Google Calendar. When you enable an integration, you authorize Availo to access and use data from that service as described in our Privacy Policy and the integration setup flow.

Third-party integrations are governed by the respective third party's terms of service and privacy policies. Availo is not responsible for the availability, accuracy, or practices of third-party services. You may disconnect any integration at any time through your account settings or through the third-party platform.

The Service, including its software, design, branding, documentation, and all related intellectual property, is owned by Thousand Hills Ventures LLC. Nothing in these Terms grants you any ownership interest in the Service.

"Availo," the Availo logo, and related marks are trademarks of Thousand Hills Ventures LLC. You may not use our trademarks without prior written permission, except that the "Powered by Availo" branding displayed on the widget is part of the Service and may not be removed or obscured without a separate written agreement.

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance or updates that temporarily affect availability, and will make reasonable efforts to provide advance notice.

Support is available via email. Response times may vary and are not guaranteed under a specific service-level agreement at this time.

To the fullest extent permitted by law, Availo's total liability for any claims arising out of or related to these Terms or the Service is limited to the amount you have paid to Availo in the twelve (12) months preceding the event giving rise to the claim.

Availo is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill, regardless of whether such damages were foreseeable.

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Availo does not warrant that the Service will meet your specific requirements or that it will be error-free.

You agree to indemnify and hold harmless Availo, its officers, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of: (a) your use of the Service, (b) your violation of these Terms, (c) Your Content, or (d) your violation of any third-party rights.

Either party may terminate these Terms at any time. You may cancel your account through your account settings or by contacting us. We may suspend or terminate your access if you breach these Terms, subject to reasonable notice where practicable.

Upon termination, your right to use the Service ceases immediately. We will retain Your Content for a reasonable period (up to 30 days) to allow you to export your data, after which it may be deleted.

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles. Any disputes arising from these Terms or the Service shall be resolved in the state or federal courts located in Georgia, and you consent to the personal jurisdiction of those courts.

We may modify these Terms from time to time. We will notify you of material changes by posting updated Terms on our website and updating the effective date. If you continue to use the Service after changes take effect, you agree to the revised Terms.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Availo regarding the Service.

Waiver: Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

Assignment: You may not assign your rights under these Terms without our prior written consent. Availo may assign its rights and obligations without restriction.

If you have questions about these Terms, please contact us at:

Thousand Hills Ventures LLC (d/b/a Availo)
Email: legal@availo.co
Website: https://availo.co